Servicing, Repairs, Spares & Support

When it comes to CD, DVD, Blu-Ray, USB Key & Hard Disk duplicators, it's key to make sure you have the right service & support package in place to ensure complete peace of mind. You need to know that there is someone there to help when it matters and that's where Handisc comes in. With over 14 years of duplicator support experience we have the knowledge to help.

What do we offer?

Support Agreements - Back to Base, Advanced Replacement Parts or Onsite Support
Warranty Repairs
Out of Warranty Evaluation & Repairs - Even if you didn't purchase the system from us we should be able to repair it
Spare Parts
Telephone & Email Support - Talk to an experienced Engineer
Installation & Training - We can come to you and install the system. This comes with full training included

Our Engineers are trained to work with systems supplied by the following manufacturers

Microtech
Rimage
Microboards
Teac
IMI
R-Quest
LSK
Verity Systems
Flexwriter
Primera

Contact our support team to find out exactly how we can help you

Call: 01264 335118 or Email: support@handisc.co.uk

Current Support Offers

Trade In! Trade Up! - Check out our great offer and find out what you're old duplicator could be worth
Year 1 Onsite Support included on the Epson Discproducer PP-100
2 Year warranty standard on all towers

Support Packages

Back to Base Support - Click for details

Includes the following:

Unlimited phone & email support
All labour if the system has to come back for repair. In the systems first year of ownership all parts will also be included
Critical software updates and service packs (excluding operating system)
Shipping from Handisc to you (UK only)

Advance Replacement Support - Click for details

Includes the following:

Unlimited phone & email support
All labour if the system has to come back for repair. In the systems first year of ownership all parts will also be included
Critical software updates and service packs (excluding operating system)
Advance Replacement of parts on "hot swap" systems
Advance Replacement System if it's not hot swapable
Shipping from Handisc to you (UK only)